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Cancellation & Refund Policy


Cancellation Policy

AssamKart believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. However, the enature of business does not allow AssamKart to allow cancellation of the orders. It’s because, at present, AssamKart sells only digital downloads and when you order and pay for products in AssamKart, you immediately get the downloaded link for the product and can download the product you ordered. Hence, there is no waiting time (delivery is immediate) and so there is no scope for cancellation.

In future if any physical products are sold through AssamKart, then the policy will reflect the changes.


Refund Policy

AssamKart offers only digital downloads in the form of ebooks, which actually cannot be returned. Unlike Physical products these products cannot be taken back as the buyers will always have a copy in their computers, ebook readers, smartphone, tablets and other devices not mentioned here.

Even after that for the benefit of our customers, we would like to offer a replacement of the product bought, if there is a problem with the product. The problem may be problem in reading due to unreadable pages or formatting problems etc. As a customer centric organization AssamKart will replace the defective products(ebooks) with a fine working, corrected product (ebooks).